Tracking Information Tracking numbers will be uploaded to the order page and sent to your email inbox. It may take up to 24 hours for the tracking page to show the most recent information.
We are not to be held responsible for stolen or lost packages, packages sent to the wrong address, or refunding/replacing packages in these scenarios. It is the customer's responsibility to file all shipping claims.
Returns We accept returns within 14 days after your item has been delivered. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you a refund. To initiate a return please send us an email at sales@prymemx.com. To be eligible for a return, your item must be in the same condition that you received it. The item must be unused / unworn and original tags attached. No returns allowed on sale/clearance items.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or Missing Refunds If you haven’t received a refund for your return yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@prymemx.com.
Shipping Costs You will be responsible for paying the return shipping costs of your item. Additionally, the original shipping costs will not be refunded.
Exchanges If you need to exchange an item, please see our refund policy above and include exchange instructions with the return. We do not offer exchanges on out of stock items. If the item is out of stock then we will refund you instead. The buyer is responsible for all shipping costs on exchanges.
Incorrect or Defected Item If we made a mistake with your order, please contact us at sales@prymemx.com. We will provide a return label if an exchange needs to be made. You must notify us within 14 days of delivery of any defects with the item. Any claims past 14 days will be considered wear and tear, and cannot be replaced.
Customer Reviews
This screwdriver has become my primary choice everyday at work and is a now must have in my tool box. It fits into fasteners so much better. I chose the #2 option and have been very satisfied with its versatility. I highly recommend investing in them.
Thanks for the great review, happy to hear the driver has been working well for you! Your support of Pryme is much appreciated!
My carb developed a leak recently so I had the opportunity to use my #2 JIS screwdriver on the bowl, etc. It's so great to have a screwdriver that grips these screws with confidence instead of concern when you use standard USA screwdrivers. Really glad I got these. Thanks Cam!
Thanks for the great review Robert! I'm happy to hear the screwdrivers have made a difference for you, your feedback is very much appreciated!
It's amazing what you can do with the right tool. With these no more stripping screws. I have yet to round off a screw head.
That's great to hear, thanks for your feedback on the drivers! I appreciate your business Michael!
Hands down a absolute must have. If you own a Japanese dirt bike, you need this. I didn’t know how much of a difference these make. You’ll never have a stripped out screw head again because the “regular” phillips head screwdrivers are the cause so do yourself a favour and pick up a set of these already.
P.S.: So sorry Cameron for the late review but absolutely best set of screwdrivers 👍
I appreciate the detailed review man! It's great to hear positive feedback on the screwdrivers, happy that they're working well for you. Thanks for your business!
I have yet to use them, but shipping was very fast. I know these will save me time and frustration with motorcycle repair in the future. Thank you
I appreciate the review James! Thanks for your purchase.
