Contact Us

Please read through these answers to commonly asked questions before you send a message.

I never received an order confirmation or shipping update email.

Before you inquire about a missing order confirmation email or a tracking update, please check your spam folder in your email inbox. It is common for them to end up in spam.

Do you ship to my country?

Yes, Pryme ships to any country in the world. Please add your items to the shopping cart to see shipping rates and times.

When will this item be back in stock?

You can sign up for instant re stock updates by clicking the "Email Me When Available" button on the product page.

Do you carry this part for my bike?

If your make and model are not listed on the product page, we do not stock that certain part for your bike. Check back in a few weeks since we are continually adding more parts to our inventory.

 

Still have questions?

You can reach out to us at cameron@prymemx.com.

If you have a question about a return, please check the Returns page. For inquiries related to shipping, visit the Shipping page.

Pryme
PO Box 704
Deer Park, WA 99006
United States