Contact Us

Please read through these answers to commonly asked questions before you send a message. This will assist us in answering your questions as quick as possible.

I never received an order confirmation or shipping update email.

Before you inquire about a missing order confirmation email or a tracking update, please check your spam folder in your email inbox. It is common for them to end up in spam.

Do you ship to my country?

Pryme ships to most countries in the world. Please add your items to the shopping cart to see shipping rates and times.

When will this item be back in stock?

You can sign up for instant re stock updates by clicking the "Email Me When Available" button on the product page.

Do you carry this part for my bike?

If your make and model are not listed on the product page, we do not stock that certain part for your bike. Check back in a few weeks since we are continually adding more parts to our inventory.

Do you offer rebuilding or restoration services?

Sorry, Pryme does not offer any services related to rebuilding your machine. We only sell abrasives and parts.

Which abrasive wheel will work best for me?

The wheel that will perform best for your application depends on the finish you're wanting to achieve, as well as the tools you have on hand. Please view our wheel guide, this will assist you in choosing the best wheel for your scenario.

Wheel Guide


Still have questions?

You can reach out to us at

If you have a question about a return, please check the Returns page. For inquiries related to shipping, visit the Shipping page.

PO Box 704
Deer Park, WA 99006
United States