Tracking Information Tracking numbers will be uploaded to the order page and sent to your email inbox. It may take up to 24 hours for the tracking page to show the most recent information.
We are not to be held responsible for stolen or lost packages, packages sent to the wrong address, or refunding/replacing packages in these scenarios. It is the customer's responsibility to file all shipping claims.
Returns We accept returns within 14 days after your item has been delivered. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you a refund. To initiate a return please send us an email at sales@prymemx.com. To be eligible for a return, your item must be in the same condition that you received it. The item must be unused / unworn and original tags attached. No returns allowed on sale/clearance items.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or Missing Refunds If you haven’t received a refund for your return yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@prymemx.com.
Shipping Costs You will be responsible for paying the return shipping costs of your item. Additionally, the original shipping costs will not be refunded.
Exchanges If you need to exchange an item, please see our refund policy above and include exchange instructions with the return. We do not offer exchanges on out of stock items. If the item is out of stock then we will refund you instead. The buyer is responsible for all shipping costs on exchanges.
Incorrect or Defected Item If we made a mistake with your order, please contact us at sales@prymemx.com. We will provide a return label if an exchange needs to be made. You must notify us within 14 days of delivery of any defects with the item. Any claims past 14 days will be considered wear and tear, and cannot be replaced.
Customer Reviews
Man you have been an awesome teacher for me on YouTube! Love all your videos and have saved so much money learning on your channel thank you and will be praying for you brother!
‘This is the best sweatshirt I have!’ -Kendrik
‘This is the comfiest sweatshirt I’ve ever had and it should last me a long time!’ -Wynston
The 5 yr old puts on the hat and says, ‘Perfect!’
Nice stuff! Thank you Pryme!
Prayers for a full recovery for you Cameron!
Good luck with your trip, we're all rooting for you. Here's my 2004 rm250 super moto that you inspired me to build, shes all pretty powdercoated in my living room in parts
Prayers all always helpful. Heard by our loving father in the heavens. Keep your head up brother you will win this fight! Very encouraging to hear your spirits about it have been up. Thank you for the updates on you tube. Hang in there and safe trip to you folk.
Aloha
